Our Technical Expertise

Innovation drives us. Taylor’s engineering expertise,  new technology developments and superior performing products put us at the forefront of the flooring industry.

We support the industry with expertise, training and technical solutions that address flooring’s toughest challenges. Our technicians are committed to giving installers, sales reps, and flooring teams the guidance they need to get the job done right.

With our recent acquisition by Avery Dennison, a global leader in materials science, we now offer new  technologies, greater technical expertise and global reach. These expanded resources strengthen our industry-leading training, testing and troubleshooting services.

HOW OUR TECHNICAL TEAM CAN HELP

No matter where you are or what technical challenge you face, our team is equipped to find solutions. From in-person site visits to virtual assistance, we’re here to provide the support you need.

Technical Department Hours: Monday - Friday 8am to 8pm EST

  • T3C (Taylor Technical & Training Center)
  • On-site support
  • Distributor locations
  • On-call 706-712-5823
  • Email/text
  • Video chat
  • Live webinars
  • Installation how-to videos
  • Bilingual support

WHAT'S INSIDE OUR T3C

Located in Dalton, Ga., the Taylor Technical & Training Center (T3C) is at the heart of our technical operations. Inside our state-of-the-art facility, you’ll find:

  • Modern training classrooms
  • Advanced Product testing rooms
  • Hands-on application areas
  • Custom rolling-load testing lab
  • Environmental chamber
  • Moisture modules for precision testing
  • TAYLOR TIME studio for educational content
  • Conference room for collaborative training sessions

TECHNICAL TEAM SERVICES

At Taylor, we understand that success lies in the details. Our Technical team offers comprehensive support to address everything from product challenges to job-site issues.

Product Testing

Our adhesive products:

  • RH – Moisture tolerance
  • MVER – Moisture vapor transmission
  • pH – alkali tolerance
  • Viscosity/spread-ability
  • Temperature tolerance
  • Traffic times
  • Peel/sheer strength
  • Bond strength
  • Compatibility/
    performance
  • Rolling load testing

Your flooring products:

  • Strength
  • Dimensional stability
  • Plasticizer migration
  • Moisture tolerance
  • Environmental performance (heat, cold, humidity)

Troubleshooting

On-and-off site:

  • Moisture issues
  • Substrate history
  • Substrate conditions
  • Substrate preparation
  • Adhesives/coatings
  • Flooring materials
  • Warranty coverage
  • Job-site inspections
  • Compatibility
  • Peaking, gapping, cupping

Training

In-person or remote:

  • Product knowledge
  • Installation skills
  • Best practices
  • General knowledge
  • Installation techniques
  • Product selection
  • Substrate preparation
  • Adhesive application
  • Terminology
  • Acclimation
  • Custom sessions
  • How-to-videos

ADVANCING TOGETHER

Joining forces with Avery Dennison enables the Taylor technical team to push boundaries in technical support, training and innovation. Thank you for choosing Taylor. We’re ready to step into the future with you, enhancing industry standards and delivering value like never before.